We're always trying to make ourselves better for our customers so we can create the awesome customer service experience you’re looking for. Today, I wanted to show you something new we have going on to help us achieve this.
We're adding a truck tracking program, which means that when you schedule an appointment with us, we'll email you when the technician gets dispatched. It will have a bio for the technician, as well as a tracking number.
When you click that tracking number, it will show a map with real-time tracking of where the truck is at and where it's headed. This creates that Uber-like experience we're looking for that keeps us from wasting any of your valuable time.
If you have any questions for us, give us a call or send us an email soon. We look forward to serving you!